Stellar Public Adjusting Services & COVID-19

Written by admin on April 7, 2020 at 12:28 PM.

To Our Valued Family of Clients:

This is a challenging time for all of us as our nation and the world continue to grapple with the current events. I remain amazed at the collective selfless response by those serving on the front lines – from healthcare workers and first responders, to utility workers, grocers, members of the trade, delivery drivers and those adjusters and claims representatives within the insurance industry. Everyone has a part to play in successfully contributing during this crisis, including Stellar. Stellar is committed to being there for you when you need it.

We are Taking the Safety of our Clients into Consideration

Due to the nature of our business, even during these fluid times, we sometimes have to schedule in-person appointments for various types of inspections. Because of the current circumstances, please be assured we’re taking additional precautionary measures:

• Before scheduling an onsite appointment, our representatives will be asking various questions to ensure that our clients can provide a safe work environment for themselves and for our team members.
• Team members who must meet with clients are being equipped with additional protective equipment and tools to help protect themselves and our clients.
• Our field team members are taking additional precautions, including practicing social distancing and utilizing personal hygiene safeguards.

We’re Taking Extra Steps to Protect Our Team Members

At Stellar, we’re family, and that means supporting each other during difficult times. We’ve put in place several policies and practices to assist our team members through this crisis.

• To support social distancing, we have transitioned our office staff to work from home.
• We’re providing, when appropriate, leave and paid sick leave benefits for qualifying team members pursuant to the expanded Family and Medical Leave Act and Families First Coronavirus Response Act.

We’re in This for the Long Run

Right now, none of us knows how long this crisis will last. What we do know is that it will take all of us – our team, our clients and the communities in which we live and work – coming together to maintain our health, safety, and security through it all. We remain committed to being here for you when you need us the most. Thank you for putting your trust in our team. It is well-placed.

During these trying times, we’re doing everything we can to service our clients and resolve claims within the statute of limitations (especially for hurricane claims). We’ll help you reopen your denied or underpaid Hurricane Irma claim.

Please don’t hesitate to reach out to us so that we can get you the settlement that you rightfully deserve.

How Do I Get in Contact With My Representative?

Please send an email over to info@stellaradjusting.com or give us a call at 877-838-6870 and we’ll get you in touch with your dedicated claim representative. We’re open 24 hours, 7 days a week and are ready to assist you.